Bimbingan Karier di Era Digital: Tantangan dan Peluang bagi Konselor
DOI:
https://doi.org/10.31004/joecy.v6i1.7688Keywords:
Career Guidance, Digital Era, Counselor, Digital Counseling, Digital CompetenceAbstract
The rapid development of digital technology has brought significant changes to the world of work, directly affecting career guidance practices. This condition requires career counselors to adapt by integrating digital technology into their professional services. This study aims to analyze the challenges and opportunities of career guidance in the digital era and their implications for counselors’ competencies. The research employs a qualitative approach using a systematic literature review method of national and international scholarly articles published between 2019 and 2026. Data sources were obtained from Google Scholar, ERIC, SINTA, and Scopus databases. Data analysis was conducted through data reduction, thematic exploration, and synthesis of findings. The results indicate that the main challenges of career guidance in the digital era include gaps in counselors’ digital competencies, difficulties in maintaining the quality of counseling relationships in online services, privacy and ethical issues, and the phenomenon of information overload experienced by clients. On the other hand, digital technology offers significant opportunities to improve service accessibility, time flexibility, and data-based personalization of career guidance. This study concludes that an effective approach to career guidance in the digital era requires a balanced integration of digital technology and a humanistic counseling approach. Therefore, strengthening counselors’ digital competencies and continuous professional development are essential.
References
Ahmad Zaki I. N, Daharnis, Ifdil, Penerapan Teknologi Informasi Dalam Bimbingan Karir: Implikasi Terhadap Kematangan Karir Siswa SMA, Vol. 10 No. 2, 2024. DOI: http://dx.doi.org/10.22373/je.v10i2.26838
Bimrose, J., & Barnes, S. A. (2021). Supporting career development through technology: A systematic mapping review. International Journal for Educational and Vocational Guidance, 21(3), 527-549.
Braun, V., & Clarke, V. (2021). Thematic analysis: A practical guide. SAGE Publications..
Cardoso, P., Duarte, M. E., Gaspar, R., Santos, E. J. R., & Lopes, A. R. (2023). Career guidance and counseling for sustainable development: Challenges and opportunities in the digital age. International Journal for Educational and Vocational Guidance, 23(1), 1-20.
Cardoso, P., Taveira, M. C., Biscaia, C., & Santos, G. (2022). Effectiveness of blended career intervention for university students: A randomized controlled trial. Journal of Career Development, 49(4), 856-871
Cedefop. (2020). Empowering adults through upskilling and reskilling pathways: Volume 2: Providing effective learning opportunities for low-skilled adults. Publications Office of the European Union.
Defryansyah Amin, Internet Gaming Disorder di Kalangan Remaja: Tinjauan Pustaka tentang Urgensi dan Rekomendasi Terapi, Journal of Lifespan Development, Vol. 2 No. 5, 263-273, 2025.
Hirschi, A., Steiner, R., Burmeister, A., & Johnston, C. S. (2019). A whole-life perspective of sustainable careers: The nature and consequences of nonwork orientations. Journal of Vocational Behavior, 117, 103319.
Hooley, T. (2022). Career guidance in an age of algorithms: Balancing human touch and machine learning. British Journal of Guidance & Counselling, 50(2), 267-280.
Hooley, T., Sultana, R. G., & Thomsen, R. (2020). The neoliberal challenge to career guidance: Mobilising research, policy and practice around social justice. Routledge.
Kettunen, J., & Sampson, J. P. (2019). Challenges in implementing ICT in career services: Perspectives from career development experts. International Journal for Educational and Vocational Guidance, 19(1), 1-18.
Kettunen, J., Vuorinen, R., & Bezanson, L. (2023). Developing online career services: Lessons learned from COVID-19. Australian Journal of Career Development, 32(1), 3-14.
Marpren dkk, Interest and Talent-Based Career Guidance Strategy in the Digital Age, ALGEBRA : JURNAL PENDIDIKAN, SOSIAL DAN SAINS, Vol 5 No. 1 2025, DOI: https://doi.org/10.58432/algebra.v5i1.1217
Nota, L., Santilli, S., & Soresi, S. (2020). The life design approach in the time of COVID-19: From helping to sustainable helping. The Career Development Quarterly, 68(4), 361-368.
Nowell, L. S., Norris, J. M., White, D. E., & Moules, N. J. (2017). Thematic analysis: Striving to meet the trustworthiness criteria. International Journal of Qualitative Methods, 16(1), 1-13.
Osborn, D. S., Kronholz, J. F., Finklea, J. T., & Cantonis, A. M. (2023). Technology competencies for career practitioners: Results from a modified Delphi study. The Career Development Quarterly, 71(1), 47-62.
Rodrigues, M., & Vieira, D. A. (2020). Career guidance and counseling in higher education: Innovative strategies for career construction and employability. Higher Education, Skills and Work-Based Learning, 10(4), 727-741.
Sampson, J. P., Osborn, D. S., Kettunen, J., Hou, P. C., Miller, A. K., & Makela, J. P. (2020). The validity of social media-based career information. The Career Development Quarterly, 68(2), 121-138.
Sudjani, Wawan Eko Putra, Digital Transformation In Career Guidance Services: A Systematic Literature Review Jurnal Pensil : Pendidikan Teknik Sipil, Vol 14 No. 3, 2025, 518–530. Https://Doi.Org/10.21009/Jpensil.V14i3.59152
Vuorinen, R., & Kettunen, J. (2021). Ethical issues in online career guidance: A framework for practice. British Journal of Guidance & Counselling, 49(6), 804-817.
Vuorinen, R., Kettunen, J., & Sampson, J. P. (2021). Career practitioners' conceptions of competency for social media in career services. Journal of Career Development, 48
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Apriani Apriani, Arianto Arianto, Muh. Syamsir Husein, Ulfa Anisyah Agustina
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
