Pengaruh Perceived Organizational Support, Workplace Incivility, Dan Job Burnout Terhadap Organizational Citizenship Behavior (OCB) Karyawan Gen Z Pada PT Longrich Cirebon

Authors

  • Viny Juniarty Nur Azhaar Universitas Swadaya Gunung Jati Cirebon
  • Ade Rizki Sugiarti Universitas Swadaya Gunung Jati Cirebon
  • Nada Nur Afiyah Universitas Swadaya Gunung Jati Cirebon
  • Sofi Febrianti Universitas Swadaya Gunung Jati Cirebon

DOI:

https://doi.org/10.31004/joecy.v6i1.7535

Keywords:

Perceived organizational support, workplace incivility, job burnount, organizational citizenship behavior

Abstract

Organizational Citizenship Behavior (OCB) merupakan perilaku kerja sukarela karyawan yang berperan penting dalam meningkatkan efektivitas organisasi. Penelitian ini bertujuan untuk menganalisis pengaruh Perceived Organizational Support, Workplace Incivility, dan Job Burnout terhadap Organizational Citizenship Behavior karyawan Generasi Z pada PT Longrich Cirebon. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Data dikumpulkan melalui kuesioner yang disebarkan kepada 50 karyawan Generasi Z PT Longrich Cirebon dengan teknik non-probability sampling. Teknik analisis data yang digunakan adalah regresi linear berganda dengan bantuan perangkat lunak SPSS, yang diawali dengan uji validitas dan reliabilitas instrumen. Hasil penelitian menunjukkan bahwa Perceived Organizational Support berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior, sedangkan Workplace Incivility dan Job Burnout berpengaruh negatif dan signifikan terhadap Organizational Citizenship Behavior karyawan Generasi Z pada PT Longrich Cirebon. Temuan ini menunjukkan bahwa dukungan organisasi serta kondisi lingkungan kerja yang kondusif memiliki peran penting dalam mendorong munculnya perilaku kerja sukarela pada karyawan Generasi Z.

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Published

01-02-2026

How to Cite

Azhaar, V. J. N., Sugiarti, A. R. ., Afiyah, N. N. ., & Febrianti, S. . (2026). Pengaruh Perceived Organizational Support, Workplace Incivility, Dan Job Burnout Terhadap Organizational Citizenship Behavior (OCB) Karyawan Gen Z Pada PT Longrich Cirebon . Journal of Innovative and Creativity (Joecy), 6(1), 7356–7364. https://doi.org/10.31004/joecy.v6i1.7535

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