Pengaruh Citra Merek Dan Promosi Terhadap Keputusan Pembelian Pada Mcdonald’s Cabang Edutown Bumi Serpong Damai

Authors

  • Siti Aprilliani Universitas Pamulang
  • Andrian Putra Darmawan Universitas Pamulang

DOI:

https://doi.org/10.31004/joecy.v6i1.7255

Keywords:

Brand Image, Promotion, Purchase Decision.

Abstract

This study aims to analyze the influence of Brand Image and Promotion on Purchasing Decisions at McDonald's Edutown Branch, Bumi Serpong Damai. The research method used is quantitative with an associative approach. Data were collected through a questionnaire survey distributed to 100 respondents who are consumers of McDonald's Edutown Branch, Bumi Serpong Damai. The data analysis techniques used are validity testing, reliability testing, classical analysis assumption testing, multiple linear regression, hypothesis testing, and coefficient of determination testing to test the relationship between independent variables (brand image and promotion) to variables (purchase decision) using SPSS version 26. The results of this study are Brand Image influences Purchasing Decisions with the regression equation Y = 18.525 + 0.533 X1, the correlation value is 0.567 meaning that the two variables have a strong relationship. The coefficient of determination value is 0.321 or 32.1% while the rest is influenced by other factors. The hypothesis test obtained thitung > ttabel, namely (6.810 > 1.985), this is also strengthened by p value < sig, 0.05 (0.000 < 0.05). Promotion influences purchasing decisions with the regression equation Y = 13.546 + 0.683 X2, with a correlation value of 0.677, indicating a strong relationship between the two variables. The coefficient of determination is 0.458, or 45.8%, while the remainder is influenced by other factors. The hypothesis test obtained a calculated t value > t table, namely (9.096 > 1.985), which is further supported by a p value < sig. 0.05 (0.000 < 0.05). Brand image and promotion influence purchasing decisions with the regression equation Y = 11.027 + 0.190 X1 + 0.549 X2, with a correlation value of 0.691, indicating a strong relationship between the three variables. The coefficient of determination is 0.478, or 47.8%, while the remainder is influenced by other factors. The hypothesis test obtained a calculated f value > f table, namely (44.380 > 3.09).

References

Aaker, D. A. (2017). Strategic Market Management. John Wiley & Sons.

Algifari, A. (2017). Analisis Regresi untuk Bisnis dan Ekonomi (3rd ed.). BPFE Yogyakarta.

Alma, B. (2016). Manajemen Pemasaran dan Pemasaran Jasa. Alfabeta.

Amna, R., & Aprilliani, S. (2025). Pengaruh Kualitas Pelayanan dan Promosi terhadap Kepuasan Pelanggan pada Kafe Yoms Pisang Madu dan Kopi Gading Serpong. Cakrawala: Jurnal Ekonomi, Manajemen Dan Bisnis, 2(1), 85–94.

Assauri, S. (2016). Manajemen Operasi Produksi. Raja Grafindo Persada.

Aziza, V. N. (2024). Gambaran Subjective Well Being pada Komunitas Waria di Yayasan Peduli Sosial Nasional Bengkulu. UIN Fatmawati Sukarno Bengkulu.

Brady, M., Kotler, P., Keller, K., Goodman, M., & Hansen, T. (2019). Marketing Management: European Edition. Pearson Higher Ed.

Brand Finance. (2025). McDonald’s Is the World’s Most Valuable Restaurant Brand; Starbucks Drops to Second Place. https://brandfinance.com/press- releases/mcdonalds-is-the-worlds-most-valuable-restaurant-brand-starbucks- drops-to-second-place

CNBC Indonesia. (2023). PM Israel Blak-Blakan Tolak Gencatan Senjata, Ini Alasannya. CNBC Indonesia. https://www.cnbcindonesia.com/news/20231104064340-4-486334/pm-israel- blak-blakan-tolak-gencatan-senjata-ini-alasannya

Daft, R. L. (2022). Principles of Management (18th ed.). South-Western, Cengage Learning India Pvt. Limited.

Dharmmesta, B. S. (2019). Manajemen Penjualan (2nd ed.). BPFE.

Enis, B. M. (2013). Direct Selling Channels: An Appraisal of Key Strategic Issues. In Direct Selling Channels (pp. 3–23). Routledge.

Fatmaningrum, S. R., Susanto, S., & Fadhilah, M. (2020). Pengaruh Kualitas Produk dan Citra Merek terhadap Keputusan Pembelian Minuman Frestea. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 4(1), 176–188.

Follett, M. P. (2017). The Psychology of Consent and Participation. In article présenté en Mars (pp. 183–202).

Ghozali, I. (2018). Aplikasi Analisis Multivariate dengan Program SPSS 25. Badan Penerbit Universitas Diponegoro.

Ghozali, I. (2019). Aplikasi Analisis Multivariate dengan Program IBM SPSS 25 (9th ed.). Badan Penerbit Universitas Diponegoro.

Ghozali, I. (2020). Analisis Multivariat dan Ekonometrika: Teori, Konsep, dan Aplikasi dengan SPSS 26. Badan Penerbit Universitas Diponegoro.

Ghozali, I. (2021). Aplikasi Analisis Multivariate dengan Program IBM SPSS 29. Badan Penerbit Universitas Diponegoro.

Hasibuan, M. S. P. (2018). Manajemen Sumber Daya Manusia (6th ed.). Bumi Aksara.

Hasibuan, M. S. P. (2019). Manajemen Sumber Daya Manusia (Vol. 10). Bumi Aksara.

Indrasari, M. (2019). Pemasaran dan Kepuasan Pelanggan. Unitomo Press.

Istijanto, M. M. (2016). Riset Sumber Daya Manusia. Gramedia Pustaka Utama.

Jones, C. P. (2023). Investments: Analysis and Management (9th ed.). John Wiley & Sons.

Koontz, H., & O’Donnell, C. (2018). Management: Principes et Méthodes de Gestion (Revisi). McGraw-Hill.

Kotler, P. (2017). Philip Kotler: Some of My Adventures in Marketing. Journal of Historical Research in Marketing, 9(2), 203–208.

Kotler, P. (2019). Manajemen Pemasaran. Pearson Education India.

Kotler, P. (2021). Marketing 5.0: Technology for humanity. John Wiley & Sons.

Kotler, P., & Amstrong, G. (2015). Marketing an Introducing. Pearson Education, Inc.

Kotler, P., & Amstrong, G. (2018). Principles of Marketing (15th ed.). Pearson.

Kotler, P., & Armstrong, G. (2015). Principles of Marketing. Pearson Education.

Kotler, P., & Armstrong, G. (2016). Principles of Marketing. Pearson Education Limited.

Kotler, P., & Armstrong, G. (2017). Principles of Marketing. Pearson Higher Ed.

Kotler, P., Keller, K., Brady, M., Goodman, M., & Hansen, T. (2019). Marketing Management (4th ed.). Pearson Education.

Kotler, P., & Keller, K. L. (2012). Marketing Communication. Gramedia Pustaka Utama.

Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson Education Limited.

Kotler, P., & Keller, K. L. (2018). Manajemen Pemasaran (16th ed.). Erlangga.

Kotler, P., & Keller, K. L. (2022). Branding in B2B Firms. In Handbook of business-to-business marketing (pp. 205–224). Edward Elgar Publishing.

Kwik Kian Gie. (2024). Promotion. Gramedia Pustaka Utama.

Lamb, C. W., Hair, J. F., & McDaniel, C. D. (2023). Marketing. Thomson/South- Western.

Lan, A., & Wangdra, Y. (2023). Pengaruh Citra Merek, Kualitas Produk dan Promosi terhadap Keputusan Pembelian Sandal Eiger pada E-Commerce Shopee. JURNAL ILMIAH FEASIBLE: Bisnis, Kewirausahaan & Koperasi, 5(2), 71–83.

Manik, C. D., Salim, A., & Sugiyarto, S. (2021). Pengaruh Citra Merek dan Promosi terhadap Keputusan Pembelian. Jurnal Sekretari Universitas Pamulang, 8(1), 25–38. https://doi.org/10.32493/skr.v8i1.9716

Mathis, R. L., Jackson, J. H., & Valentine, S. R. (2022). Human Resource Management (16th ed.). Cengage Learning.

Melianti, S., & Wasiman, W. (2024). Pengaruh Kualitas Produk, Promosi dan Citra Merek terhadap Keputusan Pembelian Scarlett Whitening di Kota Batam. Jurnal Disrupsi Bisnis, 7(1), 111–122. https://doi.org/10.32493/drb.v7i1.37146

Melinda, I. D., Marpaung, S. T., & Liquiddanu, E. (2018). Analisis Sistem Antrian Restoran Cepat Saji McDonald’s dengan Menggunakan Simulasi Arena. Seminar Dan Konferensi Nasional IDEC. Surakarta, Tanggal, 7–8.

Muhidin, S. A., & Abdurahman, M. (2017). Analisis Korelasi, Regresi, dan Jalur dalam Penelitian. Pustaka Setia.

Mundung, A. J., Tumbel, T. M., & Tamengkel, L. F. (2021). Pengaruh Citra Merek dan Harga terhadap Keputusan Pembelian Produk Oriflame di Kota Manado. Productivity, 2(6), 503–506.

Muzakir, A., & Apriliani, S. (2024). Pengaruh Kualitas Produk dan Promosi terhadap Keputusan Pembelian Sepeda Motor Nmax di Dealer Yamaha Jayamandiri Gemasejati Bojong Gede Kabupaten Bogor. Jurnal Ilmiah Swara

Nadiya, F. H., & Wahyuningsih, S. (2020). Pengaruh Kualitas Produk, Harga, dan Citra Merek terhadap Keputusan Pembelian Fashion 3Second di Marketplace (Studi pada Mahasiswa Pengguna Fashion 3Second di Kota Semarang). Prosiding Seminar Nasional Unimus, 3.

Priansa, D. J. (2017). Komunikasi Pemasaran Terpadu pada Era Media Sosial. Pustaka Setia.

Priansa, D. J. (2019). Manajemen Pelayanan Prima (2nd ed.). Alfabeta.

Puspitaningtyas, Z., & Kurniawan, A. W. (2016). Metode Penelitian Kuantitatif.Erlangga.

Reditya, T. H. (2024). CEO McDonald’s Keluhkan Dampak Boikot: Bisnis Kami Terdampak... Kompas.Com.

https://www.kompas.com/global/read/2024/01/05/163000370/ceo-mcdonald- s-keluhkan-dampak-boikot--bisnis-kami-terdampak-

Robbins, S. P., & Coulter, M. (2021). Principles of Management (Global). McGraw Hill dan Salemba Empat.

Rossiter, J. R., & Percy, L. (2020). Advertising and Promotion Management.

McGraw-Hill. https://books.google.co.id/books?id=OGMrAAAAYAAJ Said, A. K. (2017). Manajemen dan Teori Aplikasi. Alfabeta.

Santoso, S. (2015). SPSS20 Pengolahan Data Statistik di Era Informasi. PT. Alex Media Komputindo.

Slovin, E. (1960). Slovin: Slovin’s Formula for Sampling Technique.

Soetanto, J. P., Septina, F., & Febry, T. (2020). Pengaruh Kualitas Produk dan Keragaman Produk terhadap Keputusan Pembelian Produk Amondeu.

Solihin, D. (2020). Pengaruh Kepercayaan Pelanggan dan Promosi terhadap Keputusan Pembelian Konsumen pada Online Shop Mikaylaku dengan Minat Beli sebagai Variabel Intervening. Jurnal Mandiri: Ilmu Pengetahuan, Seni, Dan Teknologi, 4(1), 38–51.

Stanton, W. J. (2019). It’s Time to Restructure Marketing in Academia. Journal of Marketing Education, 10(2), 2–7.

Sugiyono. (2016). Statistika untuk Penelitian. Alfabeta.

Sugiyono. (2017). Metode Penelitian Bisnis: Pendekatan Kuantitatif, Kualitatif, Kombinasi, dan R&D. Alfabeta.

Sugiyono. (2018). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.

Sugiyono. (2020). Educational Research Methods: Quantitative, Qualitative, and R & D Approaches. Alfabeta.

Sugiyono. (2022). Combination Research Methods (Mixed Methods). Alfabeta.

Sugiyono, S. (2019). Metodologi Penelitian Kualitatif, Kuantitatif, dan R&D. Alfabeta.

Sunyoto, D. (2023). Manajemen Pemasaran. Eureka Media Aksara.

Tande, D. (2018). Dasar-Dasar Digital Marketing: Teknologi, Media Sosial, dan Strategi. Salemba Empat.

Terry, G. R. (2018). Dasar-dasar Manajemen (5th ed.). Bumi Aksara. https://books.google.co.id/books?id=-6UmEAAAQBAJ

Tersiana, A. (2018). Metode Penelitian. Anak Hebat Indonesia. Tjiptono, F. (2016). Strategi Pemasaran (4th ed.). Andi.

Tjiptono, F. (2018). Strategi Pemasaran (6th ed.). Andi.

Tjiptono, F. (2019). Strategi Pemasaran Prinsip & Penerapan (1st ed.). Andi.

Tjiptono, F. (2021). Pemasaran Strategik: Mengupas Pemasaran Strategik, Branding Strategik, CustSat, Strategi Kompetitif hingga E-Marketing. Andi.

Tjiptono, F. (2022). Service Marketing: Essence and Application (Revisi). Marknesis.

Tjiptono, F. (2023). Riset Pemasaran. Andi.

Downloads

Published

25-01-2026

How to Cite

Aprilliani, S. ., & Darmawan, A. P. . (2026). Pengaruh Citra Merek Dan Promosi Terhadap Keputusan Pembelian Pada Mcdonald’s Cabang Edutown Bumi Serpong Damai. Journal of Innovative and Creativity, 6(1), 5503–5510. https://doi.org/10.31004/joecy.v6i1.7255

Issue

Section

Articles