Kompetensi Digital Sumber Daya Manusia Manusia Sektor Publik: Mewujudkan World Class Bureaucracy
DOI:
https://doi.org/10.31004/joecy.v5i2.660Keywords:
Kompetensi digital, Sumber Daya Manusia sektor publik, birokrasi kelas dunia, transformasi digital, e-government.Abstract
Transformasi digital menjadi tantangan utama dalam mewujudkan birokrasi kelas dunia di Indonesia, sebagaimana tertuang dalam Rencana Pembangunan Jangka Menengah 2020-2024. Kompetensi digital sumber daya manusia sektor publik merupakan faktor kunci untuk meningkatkan efisiensi, transparansi, dan kualitas layanan. Namun, studi menunjukkan bahwa hanya 30% Aparatur Sipil Negara yang menguasai teknologi digital, disertai tantangan seperti infrastruktur terbatas dan resistensi terhadap perubahan. Penelitian ini bertujuan menganalisis kompetensi digital sumber daya manusia sektor publik di Indonesia serta strategi pengembangannya untuk mendukung birokrasi kelas dunia. Penelitian menggunakan pendekatan kualitatif dengan metode studi kepustakaan. Data diperoleh dari artikel jurnal ilmiah, dokumen kebijakan, laporan pemerintah, dan publikasi terkait transformasi digital. Analisis dilakukan secara tematik untuk mengidentifikasi pola kompetensi digital, tantangan, dan rekomendasi kebijakan. Hasil penelitian menunjukkan bahwa penguatan kompetensi digital sumber daya manusia sektor publik memerlukan pendekatan, meliputi: (1) pelatihan reskilling dan upskilling berbasis kebutuhan, (2) pengembangan infrastruktur digital, (3) penciptaan budaya adaptif terhadap teknologi, serta (4) kolaborasi dengan sektor swasta. Regulasi seperti Undang – Undang Aparatur Sipil Negara telah memberikan landasan hukum, tetapi implementasinya perlu diperkuat melalui program terstruktur dan evaluasi berkelanjutan. Investasi dalam kompetensi digital dinilai krusial untuk mencapai birokrasi yang agile, transparan, dan berdaya saing global.
References
Adawiah, A., Asmani, & Umar, A. (2023). Digital transformation impact on human resource management practices in Indonesia: exploring technology-based approaches. International Journal on Recent and Innovation Trends in Computing and Communication, 11(9).
Ajija, N., & Macella, A. D. R. (2023). Strategi pengembangan sumber daya manusia dalam mewujudkan world class bureaucracy pada bkpsdm kabupaten Aceh Barat. Reformasi: Jurnal Ilmu Sosial Dan Ilmu Politik, 13(1).
Arini, A., & Respatiningsih, H. (2024). Upskilling and reskilling in improving competence of competitive human resources in the era of digital economy. Brilliant International Journal Of Management And Tourism (BIJMT), 4(1).
Ayuningtias, H. G. (2023). Digital skills and competencies for a changing labor market in Indonesia. In Developing Skills and Competencies for Digital and Green Transitions. IGI Global.
Cahyarini, B. R., & Samsara, L. (2020). Public sector responsiveness in the strategic environment change A case study of Indonesian bureaucracy in response to internal governance change. Proceedings of the 2nd International Conference on Administration Science 2020 (ICAS 2020).
Cahyarini, B. R., & Samsara, L. (2021). The challenges of digital competency implementation towards world-class bureaucracy. Jurnal Borneo Administrator, 17(2).
Efendi, W. (2024). Transformation of human resources development in realizing a world class bureaucracy at the employment and human resources development agency of Ogan Ilir district. The 6th International Conference on Social Sciences and Humanities (ICOSSH VI).
Enaifoghe, A., Ndebele, N. C., Durokifa, A., & Thusi, X. (2024). Drivers of digital transformation and their efficacy in public sector human resource management. In Digital Transformation in Public Sector Human Resource Management. IGI Global.
Huu, P. T. (2023). Impact of employee digital competence on the relationship between digital autonomy and innovative work behavior: a systematic review. Artificial Intelligence Review, 56.
International Institute of Management Development. (2023). IMD world competitiveness booklet 2023. International Institute for Management Development.
Kusworo (2024). Materi Pembelajaran Sumber Daya Manusia Sektor Publik.
Masias-Fernandez, M. G., Acosta, T. Y. N., Rivera, J. L. T., Ayambo-Cortez, W. S., & Chiparra, W. E. M. (2023). Digital competence and job performance in university teachers in the public sector. International Journal of Professional Business Review, 8(8).
Mulianto, H., Maarif, M. S., Zulbainarni, N., & Hasanah, N. (2024). Development of digital competencies towards improving performance of ministry of agrarian and spatial planning: insight from Indonesia. Jurnal Penelitian Pendidikan Indonesia, 10(2).
Ndraha, A. B. (2024). Digital workforce planning and management in the public sector. In Digital Transformation in Public Sector Human Resource Management. IGI Global.
Nur, H. R. (2024). The competence in the digital era in improving public service performance. Entrepreneur: Jurnal Bisnis Manajemen Dan Kewirausahaan, 5(1).
Orlova, N., & Shliakthina, H. (2021). Digital competencies of a leader in civil service. Investments: Practice and Experience, 9.
Paewai, A. A., Budiyanto, B., & Riharjo, I. B. (2023). Towards a world-class bureaucracy: Corporate University’s contribution to state civil apparatus talent development. International Journal Of Research In Business And Social Science, 12(7).
Puspitawati, L., & Virginia, M. (2022). Human resources competency in the successfull of financial digitization and its impact on the financial statement performance in society 5.0. The 5th International Conference on Business, Economics, Social Sciences, and Humanities 2022.
Quah, J. S. T. (2003). Paying for the ‘best and brightest’: Rewards for high public office in Singapore. Routledge.
Satispi, E., Rajiani, I., Murod, M., & Andriansyah, A. (2023). Human resources information system (HRIS) to enhance civil servants’ innovation outcomes: compulsory or complimentary? Administrative Sciences, 13(2).
Storozhenko, L., Krasnykov, Y., Kaganovska, T., Babichev, A., & Rossikhina, H. (2023). Digital competence of society as a component of modern public administration. Amazonia Investiga, 12(72).
Suryani, E., & Diniawaty, S. A. (2024). Penyederhanaan birokrasi: Wujud nyata langkah Pemerintah Indonesia menuju agile governance. Jurnal Publik: Jurnal Ilmiah Bidang Ilmu Administrasi Negara, 18(1).
Undang-Undang nomor 20 tahun 2023 tentang Aparatur Sipil Negara
Yean, T. S. (2016). The role of public bureaucracy in policy implementation in five ASEAN countries. Journal of Southeast Asian Economies (ISEAS–Yusof Ishak Institute), 33(3).
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Otti Ilham Khair, Marisa Permatasari, Memorianus Amazihono, Muhammad Nasruddin

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.







