Fair Internal Mediation: A Humanist Approach To Employment Dispute Resolution At PT. Nafasindo

Ismaidar Ismaidar; RR Sasmaya  Hati

doi:10.31004/joecy.v6i1.6118

Authors

Ismaidar Ismaidar Universitas Pembangunan Panca Budi https://orcid.org/0009-0003-4099-8549
RR Sasmaya Hati Universitas Pembangunan Panca Budi Medan

DOI:

https://doi.org/10.31004/joecy.v6i1.6118

Keywords:

Mediation, Mediator, Bipartite, PT. Nafasindo, Manpower

Abstract

This research aims to discuss in depth the mediation process in resolving industrial relations disputes at PT Nafasindo, as well as examine the legal policy of PT Nafasindo in resolving industrial relations disputes. The type of research used is normative juridical with a descriptive-analytical approach, discussing existing legal symptoms and problems and testing them based on laws and regulations and legal norms. The results of this study show that the internal mediation process includes several stages, namely: receiving complaint reports from the police and directly, the summons stage, the appointment of a mediator, mediation sessions, the preparation of agreements, and the follow-up of mediation results. Mediators in mediation take an effective humanist approach in resolving workers' disputes with the company, as they produce solutions based on the best fairness for the parties. PT Nafasindo's legal policy in industrial relations disputes (non-litigation) with employees is to prioritize a consensus deliberation approach, involve internal mediators in resolving problems, apply fair rules of non-discrimination, uphold work professionalism, involve workers in decision-making, and employee welfare programs.

References

Baskoro, A. D. (2025). Mediasi Sebagai Alternatif Non-Litigasi Dalam Penyelesaian Sengketa Pemutusan Hubungan Kerja : Kajian Terhadap Kepastian Hukum dan Keadilan. Media Hukum Indonesia (MHI), 3(2), 630–636. https://doi.org/https://doi.org/10.5281/zenodo.15758137 This

Daman Huri. (2023). Problematika Proses Mediasi Ketenagakerjaan Ditinjau Dari Aspek Keadilan (Studi Pada Disnakertrans Jawa Timur). Maliyah: Jurnal Hukum Bisnis Islam, 13(2), 222–251. https://doi.org/https://doi.org/10.15642/maliyah.2023.13.2.221-251

Febrian Duta Pratama. (2024). Konsep Keadilan dalam Pemikiran Aristoteles. Praxis: Jurnal Filsafat Terapan, 1(2), 1–23. https://doi.org/10.11111/praxis.xxxxxxx

Febrian, R. (2020). Penyelesaian Perselisihan Hubungan Industrial Melalui Mediasi Pada Dinas Tenaga Kerja Koperasi Dan Ukm Kota Jambi. Mendapo: Journal of Administation Law, 1(3). https://doi.org/https://doi.org/10.22437/mendapo.v1i3.8870

Iswadi, U. (2020). Analisa Dan Pengaruh Metode Hubungan Industrial Terhadap Penyelesaian Perselisihan Di Serikat Pekerja Sektoral Kota Cilegon Tahun 2019. Ekono Insentif, 14(2), 91–100. https://doi.org/https://doi.org/10.36787/jei.v14i2.291

Kurniawan, I. (2024). Penerapan Prinsip Non-Diskriminasi dalam Dunia Kerja di Indonesia. Journal of Law, Administration, and Social Science, 4(6), 1258–1269. https://doi.org/https://doi.org/10.54957/jolas.v4i6.643

Latip, A. (2018). Mediasi Sebagai Penyelesaian Permasalahan Tenaga Kerja Di Kabupaten Bangkalan. Jurnal Kompensasi, 12(2), 65–89. https://doi.org/https://doi.org/10.21107/kompetensi.v12i2.4950

Laurensius Arliman S. (2017). Perkembangan Dan Dinamika Hukum Ketenagakerjaan Di Indonesia. Hakim: Jurnal Ilmu Hukum Dan Sosial, 1(2), 2–14. https://doi.org/https://doi.org/10.51903/hakim.v2i1.1539

Lewerissa, H. G. (2024). Program Jaminan Kehilangan Pekerjaan Sebagai Upaya Perlindungan Hukum Bagi Pekerja/Buruh Yang Mengalami Pemutusan Hubungan Kerja Di Indonesia. Jurnal Hukum To-Ra, 10(1), 31–44. https://ejournal.fhuki.id/index.php/tora

Made, N., & Dewi, T. (2021). Penyelesaian Sengketa Non Litigasi Dalam Penyelesaian Sengketa Perdata. Jurnal Analisis Hukum (JAH, 5(1), 81–89. https://doi.org/10.38043/jah.v5i1.3223

Puspitasari Gustami. (2024). Perbandingan ProsesPenyelesaian Sengketa Melalui Mediasi di Pengadilan dan di Luar Pengadilan di Indonesia. Rewang Rencang : Jurnal Hukum Lex Generalis, 5(4), 1–13. https://jhlg.rewangrencang.com/

Radhiana. (2022). Pengaruh Konflik Kerja Terhadap Kinerja Pegawai Pada Dinas Pemuda Dan Olahraga Kota Banda Aceh. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi, 8(1), 17–33. https://journal.lembagakita.org/index.php/jemsi/article/view/641

Sejati, A. N. (2015). Peran Buruh Dalam Kesejahteraan Sosial Perusahaan Pt. Senang Kharisma Textile. Jurnal Sosiologi DILEMA, 30(1), 17–26. https://jurnal.uns.ac.id/dilema/article/view/11284

Silalahi, W. (2019). Perlindungan Hak Konstitusional Buruh. Jurnal Hukum Legalita, 1(1), 47–62. https://doi.org/https://doi.org/10.47637/legalita.v1i1.30

Siswanto, W. (2022). Mediasi Penyelesaian Perselisihan Antar Serikat Pekerja/Serikat Buruh Di Tingkat Perusahaan Yang Berkeadilan Pada Perusahaan Sektor Tekstil Sandang Dan Kulit. Jurnal Multidisiplin Indonesia, 1(4), 1329–1347. https://doi.org/10.58344/jmi.v1i4.217

Triono Eddy, Agustina, S. P. (2025). Ecological Crisis and Human Security : A Legal Analysis of the Exploitation of the Sei Ular River. Khazanah Hukum, 7(2), 140–155. https://doi.org/10.15575/kh.v7i2.

Zendrato, Y. (2023). Peneylesaian Pemutusan Hubungan Kerja di Yayasan Karya Darma Bakti Sibolga. Fiat Justisia Jurnal Ilmu Hukum, 4(1), 75–92. https://ejournal.ust.ac.id/index.php/FIAT/article/view/3009

https://satudata.kemnaker.go.id/data/kumpulan-data/2162

https://nafasindo.com/