Analisis Pengaruh Persepsi Harga Ritel, Store Atmosphere dan Promosi, Terhadap Motivasi Konsumen Berbelanja Rita Mall Tegal
DOI:
https://doi.org/10.31004/joecy.v5i2.3086Keywords:
retail prices, store atmosphere, promotions, consumer motivationAbstract
However, after Covid-19, it became a mall with expensive prices. The mall's atmosphere tended to be static and boring, and the lack of promotions caused consumers' motivation to shop at Rita Mall Tegal to decline.
The purpose study was to analyze the decline in consumer motivation to shop at Rita Mall Tegal and the factors that influenced it, such as retail price perception, store atmosphere, and promotions.
This research methods both qualitative and quantitative research approaches. The sample size for this study is 100 respondents, with non-probability sampling using the accidental sampling method. The data used are primary data, which will be analyzed using SPSS 25.
The results of this study, multiple linear regression analysis of the Retail Price Perception (X1) variable on Consumer Motivation (Y) is positive at 0.695 and the t-test result is tcount > ttable, namely 3.462 > 1.661 with a sig. value of 0.001 < 0.05, meaning that H1 is accepted. The multiple linear regression analysis of the Store Atmosphere Perception (X2) variable on Consumer Motivation (Y) yielded a positive value of 0.349, and the t-test value was t-calculated > t-table, i.e., 1.983 > 1.661, with a significance level of 0.049 ≤ 0.05, meaning that H2 is accepted. The multiple linear regression analysis of Promotion Perception (X3) on Consumer Motivation (Y) has a positive value of 0.349, and the t-test result shows that the calculated t-value is greater than the critical t-value, i.e., 2.092 > 1.661, with a significance level of 0.042 ≤ 0.05, meaning that H3 is accepted. The F-test result shows Fcalc > Ftab, i.e., 3.058 > 2.696, with a significance level of 0.032 ≤ 0.05, meaning H4 is accepted.
The conclusion is that consumer motivation in shopping at Rita Mall Tegal is influenced by the perception of low retail prices, store atmosphere with lighting, air-conditioned rooms, attractive exterior and interior design, and aggressive promotions through social media carried out by Rita Mall Tegal.
References
Aeni, F., & Hidayat, H. M. (2022). PENGARUH MOTIVASI KONSUMEN, PERSEPSI HARGA, PERSEPSI KUALITAS TERHADAP MINAT BELI PRODUK PRIVATE LABEL. 2(1), 216–230.
Arda, M. (2021). Pengaruh Motivasi Konsumen dan Diskon Terhadap Pembelian Tidak Terencana di Delipark Mall Pada Masa Pandemi Covid 19.
Ariani, W. V., Amin, N. H. A., & Wulandari, F. (2025). THE INFLUENCE OF PRICE DISCOUNT, HEDONIC MOTIVATION, AND E-WOM ON IMPULSIVE BUYING OF FASHION PRODUCTS (A STUDY ON GENERATION Z TIKTOK SHOP USERS IN SUKOHARJO REGENCY). 18(1).
Arvitrida, N. I., Candra, A., Siswanto, N., & Yuwana, L. (2019). THE EFFECT OF PRICING STRATEGIES ON RETAILERS: AN AGENT-BASED MODELING APPROACH.
Buchari Alma. (2018). Manajemen Pemasaran & Pemasaran Jasa (Revisi Cetakan Ke-13). Alfabeta.
Christina Whidya Utami. (2017). Manajemen Ritel: Strategi dan Implementasi Operasional Bisnis Ritel Modern di Indonesia (3rd ed.). Salemba Empat.
Harini, C., Handayani, S., Pranidana, S. A., & Wulan, H. S. (2023). Influence store atmosphere and word of mouth on the purchase decision mediated buying interest (Studies on Aneka Jaya Consumers). 6(3), 298–305. www.exsys.iocspublisher.org/index.php/JMAS
Herwinarni, Y., Wiyanti, S., & Prasetyo, F. I. (2025). Keunggulan Kompetitif Yogya Mall Tegal yang dipengaruhi Persepsi Digital Marketing, Reputasi Harga, dan Kualitas Produk. 5, 15391–15402.
Kotler, P., & Keller, K. L. (2009). Manajemen Pemasaran, Edisi 2 (13th ed.). Erlangga.
Kurniawan, R. A., & Sundari, E. (2024). Pengaruh Promosi, Store Atmosphere, dan Shopping Emotion terhadap Impulse Buying (Studi Kasus pada Pengunjung Mall SKA di Kota Pekanbaru). Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan, 18(1), 144. https://doi.org/10.35931/aq.v18i1.2972
Mafatikhah, N., & Maulina, A. (2021). Pengaruh Store Atmosphere Dan Hedonic Shopping Value Terhadap Keputusan Pembelian (Survei Pada Giant Ekstra Plaza Kalibata). 1(4).
Mariyana, M., Djawoto, D., & Suhermin, S. (2023). The influence of hedonic shopping motivation and shopping lifestyle on impulse buying through positive emotion in e-commerce. Manajemen Dan Bisnis, 22(2), 25. https://doi.org/10.24123/jmb.v22i2.691
Mulia, H., & Safitri, A. E. (2023). Optimisation of Digital Marketing in Increasing Competitive Advantage: Case Study of Elzatta Hijab Garut.
Nisa’, Z., & Nuvriasari, A. (2023). PENGARUH PROMOSI, MOTIVASI BELANJA HEDONIS DAN STORE ATMOSPHERE TERHADAP IMPULSE BUYING DI MATAHARI DEPARTMENT STORE-HARTONO MALL YOGYAKARTA. Jurnal Ekonomi dan Bisnis, 16(3), 186–197. https://doi.org/10.53916/jeb.v18i3.21
Nugroho J Setiadi, N. J. S., 2019. (2019). Perilaku Konsumen-Perspektif kontemporer pada Motif, Tjuan, dan Keinginan Konsumen (Ketiga). Prenadamedia.
Puspita, E. M. (2016). PENGARUH MOTIVASI BELANJA HEDONIS TERHADAP PEMBELIAN IMPULSIF MELALUI EMOSI POSITIF PELANGGAN VANS STORE SURABAYA. 5.
Pusporini, P., & Aryani, L. (2014). PERSEPSI MALL TERHADAP MOTIVASI KONSUMSI (STUDI KOMPARASI ANTARA IBU DAN PUTRINYA). Ekonomi dan Bisnis, 1(2), 81–94. https://doi.org/10.35590/jeb.v1i2.700
Rambe, P. Y., & Parlaungan, A. (2025). Dampak Persepsi Nilai, Merek, Store Atmosphere dan Harga terhadap Minat Pembelian pada Supermarket Berastagi. 4(2), 99–113. https://doi.org/10.55606/jempper.v4i2.4015
Ratnasari, W., & Bayu, M. (2023). The Effect Of Competitive Advantage, Digital Marketing On Supply Chain Management On Tourism Business Performance In Indonesia. 02(04).
Rikha Antika Putri & Ratnawaty Marginingsih. (2024). Pengaruh Kualitas Pelayanan dan Persepsi Harga Terhadap Minat Beli Pelanggan di Yoehan Busana Cabang Citayam. Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis, 2(3), 280–290. https://doi.org/10.61132/manuhara.v2i3.1052
Santoso, R. L. D. (2024). PENGARUH MOTIVASI BELANJA HEDONIS, PROMOSI PENJUALAN, DAN ATMOSFER TOKO TERHADAP PEMBELIAN IMPULSIF. 5, 67–76.
Setiawan, G. A. (2024). Pengaruh Store Atmosphere, Shopping Lifestyle, dan Fashion Involvement terhadap Keputusan Pembelian Konsumen Generasi Z pada Produk UNIQLO. Journal of Indonesian Economic Research, 2(2), 45–55. https://doi.org/10.61105/jier.v2i2.117
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Alfabeta.
Suliyanto. (2011). Ekonometrika Terapan: Teori Dan Aplikasi. Andi Offset.
Suliyanto. (2018). Metode Penelitian Bisnis Untuk Skripsi, Tesis & Disertasi. Andi Offset.
Tjiptono, F. (2014). Pemasaran Jasa: Prinsip, Penerapan dan Penelitian. CV Andi Offset.
Wiyanti, S., & Hanfan, A. (2022). The Role of Word-Of-Mouth, Shopping Lifestyle and City Walk Concept on Brand Image Mall in Indonesia. International Journal of Entrepreneurship and Business Management, 1(1), 43–50. https://doi.org/10.54099/ijebm.v1i1.124
Wiyanti, S., Vinka Maulida El Fatin, Universitas Pancasakti Tegal, Nurhaliza Ahmad, & Vira Aulia. (2023). Pengaruh Pengeceran, Harga Grosir Dan Promosi Penjualan Terhadap Loyalitas Konsumen Mall Di Tegal. Jurnal Ilmiah Multidisiplin Nusantara (JIMNU), 1(3), 142–151. https://doi.org/10.59435/jimnu.v1i3.121
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Sari Wiyanti

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.







