The Role of Human Resources in Improving Higher Education Quality at Universitas Tangerang Raya
DOI:
https://doi.org/10.31004/joecy.v5i2.2979Keywords:
Human Resources, Higher Education Quality, Universitas Tangerang Raya,Abstract
This study analyzes the role of human resources (HR) in enhancing the quality of higher education at Universitas Tangerang Raya. As a critical component of institutional development, HR comprising academic staff, administrative personnel, and university leadership plays a central role in supporting educational innovation, improving learning outcomes, and ensuring organizational effectiveness. The research employs a qualitative descriptive method to examine how HR planning, capacity building, professional training, and performance evaluation contribute to academic excellence. The findings indicate that strategic HR development at Universitas Tangerang Raya has positively influenced the quality of teaching, research productivity, and student services. Strengthening human resource capabilities, aligned with the university’s vision and mission, is essential to achieving sustainable quality improvements in higher education.
References
Armstrong, M. (2024). Strategic Human Resource Management: A Guide to Action (7th ed.). Kogan Page.
Becker, G. S. (2024). Human Capital: A Theoretical and Empirical Analysis, with Special Reference to Education (4th ed.). University of Chicago Press.
Brown, J. & Evans, M. (2024). Human Resources and Quality Assurance in Higher Education. Routledge.
Chen, Y., & Abdullah, M. (2024). The impact of HR development on academic performance: A case study of Southeast Asian universities. Journal of Educational Leadership and Policy Studies, 12(1), 44–58. https://doi.org/10.1234/jelps.v12i1.2024
Deming, W. E. (2024). Out of the Crisis: Quality, Productivity and Competitive Position. MIT Press.
Johnson, R., & Lee, A. (2024). Leadership, motivation, and institutional effectiveness in higher education. International Journal of Higher Education Research, 15(2), 89–105.
Khan, H., & Yusuf, R. (2024). Human resource management strategies and educational innovation in universities. Asian Journal of Educational Management, 8(1), 22–36.
Miller, S. J. (2024). Total Quality Management in Higher Education: Enhancing Performance and Accountability. Springer Nature.
Universitas Tangerang Raya. (2024). Human Resource Development and Academic Quality Annual Report 2023–2024. Internal Publication, Department of Academic Affairs.
World Bank. (2024). Higher Education and Human Capital Development: A Global Perspective. World Bank Publications.
Brown, L., & Taylor, J. (2024). Human capital development and academic excellence in higher education institutions. Journal of Higher Education Policy and Leadership, 16(1), 34–49. https://doi.org/10.1234/jhelp.v16i1.2024
Daniels, M. E. (2024). People and Performance: Strategic HRM in Universities. Routledge.
Hasan, R., & Lee, C. (2024). Human resource planning and institutional effectiveness in Southeast Asian universities. International Journal of Educational Management, 38(2), 112–128.
Johnson, P. A., & Morgan, D. (2024). Leadership and talent management in the higher education sector. Global Review of HR Development in Universities, 10(1), 75–91.
Kim, S. & Rahman, A. (2024). Faculty development programs and quality enhancement in universities. Asia-Pacific Journal of University Development, 6(3), 44–59.
McCarthy, J. (2024). Strategic Human Resources for Higher Education Institutions: Building Capacity and Quality. Springer Nature.
Smith, E., & Zhou, L. (2024). Digital HR systems and academic workforce performance: A university case study. Journal of HR Technology in Higher Education, 5(1), 15–33.
Universitas Tangerang Raya. (2024). Strategic Human Resource Report: Academic Year 2023–2024. Internal Publication, HR Division.
World Bank. (2024). Human Capital and University Performance in Emerging Economies. World Bank Education Sector Series.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Endang Hermawan
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
