Analisis Branding, Cita Rasa dan Segmentasi Pasar Terhadap Peningkatan Penjualan Pada Resto Distrik Abepura Kota Jayapura
DOI:
https://doi.org/10.31004/joecy.v5i2.2454Keywords:
Branding, Cita Rasa, Segmentasi PasarAbstract
Penelitian ini bertujuan untuk menganalisis pengaruh branding, cita rasa, dan segmentasi pasar terhadap peningkatan penjualan pada Resto Distrik di Abepura, Kota Jayapura. Pendekatan yang digunakan adalah kuantitatif deskriptif dengan metode survei menggunakan kuesioner yang disebarkan kepada 100 responden. Data dianalisis menggunakan regresi linear berganda dan dilengkapi dengan wawancara mendalam terhadap manajer restoran, pelanggan tetap, dan pengelola media sosial. Hasil penelitian menunjukkan bahwa ketiga variabel independen—branding, cita rasa, dan segmentasi pasar berpengaruh signifikan baik secara parsial maupun simultan terhadap peningkatan penjualan, dengan variabel cita rasa sebagai faktor dominan. Strategi branding yang terintegrasi secara digital dan pendekatan segmentasi yang adaptif turut memperkuat efektivitas pemasaran restoran. Temuan ini menegaskan bahwa keberhasilan usaha kuliner tidak hanya bergantung pada kualitas produk semata, tetapi juga pada kekuatan identitas merek dan pemahaman terhadap perilaku konsumen lokal. Penelitian ini memberikan implikasi penting bagi pengembangan strategi pemasaran berbasis pengalaman dan nilai budaya dalam industri kuliner lokal.
References
Aaker, D. A. (1996). Building strong brands. Free Press.
Arikunto, S. (2021). Prosedur Penelitian Suatu Pendekatan Praktik (Revisi). Rineka Cipta.
Badan Ekonomi Kreatif. (2020). Laporan Tahunan Ekonomi Kreatif Indonesia. BEKRAF.
Batra, R., Ahuvia, A., & Bagozzi, R. P. (2012). Brand love. Journal of Marketing, 76(2), 1–16. https://doi.org/10.1509/jm.09.0339
Belch, G. E., & Belch, M. A. (2018). Advertising and Promotion: An Integrated Marketing Communications Perspective (11th ed.). McGraw-Hill Education.
BPS Kota Jayapura. (2023). Statistik Daerah Kota Jayapura 2023. Badan Pusat Statistik.
Bryman, A. (2012). Social Research Methods (4th ed.). Oxford University Press.
Camilleri, M. A. (2018). Travel marketing, tourism economics and the airline product: An introduction to theory and practice. Springer.
Christensen, C. M., Raynor, M. E., & McDonald, R. (2015). What is disruptive innovation? Harvard Business Review, 93(12), 44–53.
Creswell, J. W. (2013). Qualitative inquiry and research design: Choosing among five approaches (3rd ed.). Sage Publications.
Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). Sage Publications.
Day, G. S. (1994). The capabilities of market-driven organizations. Journal of Marketing, 58(4), 37–52.
Deliza, R., & MacFie, H. J. (1996). The generation of sensory expectation by external cues and its effect on sensory perception and hedonic ratings: A review. Journal of Sensory Studies, 11(2), 103–128.
Dibb, S., & Simkin, L. (2008). Marketing planning: Strategy, environment and context. Cengage Learning.
Dolnicar, S., Grün, B., & Leisch, F. (2018). Market segmentation analysis: Understanding it, doing it, and making it useful. Springer Nature.
Fahmi, I., Rachmawati, R., & Suryani, A. (2020). Strategi bisnis kuliner di era industri 4.0. Jurnal Ilmu Ekonomi dan Sosial, 9(1), 45–53.
Ferdinand, A. (2014). Metode Penelitian Manajemen. Badan Penerbit Universitas Diponegoro.
Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan Program IBM SPSS 23. Badan Penerbit Universitas Diponegoro.
Gilaninia, S., Taleghani, M., & Azizi, N. (2013). Marketing mix and consumer behavior. Singaporean Journal of Business Economics and Management Studies, 1(5), 13–17.
Green, S. B. (1991). How many subjects does it take to do a regression analysis. Multivariate Behavioral Research, 26(3), 499–510.
Gujarati, D. N., & Porter, D. C. (2009). Basic econometrics (5th ed.). McGraw-Hill Education.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate Data Analysis (7th ed.). Pearson.
Harrington, R. J., Ottenbacher, M. C., & Fauser, S. (2011). Culinary tourism: A case study of the gastronomic capital. Journal of Culinary Science & Technology, 9(3), 175–190.
Herz, R. S. (2004). A naturalistic analysis of autobiographical memories triggered by olfactory visual and auditory stimuli. Chemical Senses, 29(3), 217–224.
Kapferer, J.-N. (2012). The new strategic brand management: Advanced insights and strategic thinking (5th ed.). Kogan Page.
Keller, K. L. (2001). Building customer-based brand equity: A blueprint for creating strong brands. Marketing Science Institute, 107(3), 68–75.
Keller, K. L. (2003). Strategic brand management: Building, measuring, and managing brand equity (2nd ed.). Prentice Hall.
Keller, K. L. (2020). Marketing Management (15th ed.). Pearson Education.
Kim, W. G., Ng, C. Y. N., & Kim, Y.-S. (2010). Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth. International Journal of Hospitality Management, 28(2), 284–294.
Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson.
Kotler, P., Kartajaya, H., & Setiawan, I. (2017). Marketing 4.0: Moving from traditional to digital. John Wiley & Sons.
Kotler, P., Kartajaya, H., & Setiawan, I. (2019). Marketing 5.0: Technology for humanity. Wiley.
Malhotra, N. K. (2010). Marketing Research: An Applied Orientation (6th ed.). Pearson Education.
Mulyadi, D. (2016). Ekonomi Kreatif: Ekonomi Baru Berbasis Kreativitas. Alfabeta.
Namkung, Y., & Jang, S. (2007). Does food quality really matter in restaurants? International Journal of Hospitality Management, 26(3), 558–567.
Narver, J. C., & Slater, S. F. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54(4), 20–35.
Neuman, W. L. (2014). Social research methods: Qualitative and quantitative approaches (7th ed.). Pearson Education.
Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). McGraw-Hill.
Orb, A., Eisenhauer, L., & Wynaden, D. (2001). Ethics in qualitative research. Journal of Nursing Scholarship, 33(1), 93–96.
Pine, B. J., & Gilmore, J. H. (1999). The Experience Economy: Work Is Theatre & Every Business a Stage. Harvard Business Press.
Porter, M. E. (2008). Competitive Strategy: Techniques for Analyzing Industries and Competitors. Free Press.
Prahalad, C. K., & Ramaswamy, V. (2004). The Future of Competition: Co-creating Unique Value with Customers. Harvard Business Press.
Rangkuti, F. (2013). Riset Pemasaran: Teknik Membedah Kasus Pemasaran. Gramedia Pustaka Utama.
Rozin, P. (2007). Food and eating. Handbook of Cultural Psychology, 391–416.
Schiffman, L. G., & Wisenblit, J. (2019). Consumer Behavior (12th ed.). Pearson Education.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill Building Approach (7th ed.). Wiley.
Smith, W. R. (1956). Product differentiation and market segmentation as alternative marketing strategies. Journal of Marketing, 21(1), 3–8.
Spence, C. (2015). Multisensory flavor perception. Cell, 161(1), 24–35.
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Alfabeta.
Sulek, J. M., & Hensley, R. L. (2004). The relative importance of food, atmosphere, and fairness of wait: The case of a full-service restaurant. Cornell Hotel and Restaurant Administration Quarterly, 45(3), 235–247.
Tjiptono, F. (2017). Strategi Pemasaran (4th ed.). Andi.
Tjiptono, F., & Chandra, G. (2020). Service, Quality & Satisfaction (3rd ed.). Andi.
UNWTO. (2021). Gastronomy Tourism: Global Report on Food Tourism. United Nations World Tourism Organization.
Weinstein, A. (2013). Handbook of Market Segmentation: Strategic Targeting for Business and Technology Firms (3rd ed.). Routledge.
Wedel, M., & Kamakura, W. A. (2000). Market Segmentation: Conceptual and Methodological Foundations. Springer.
World Bank. (2022). Indonesia Economic Prospects: Navigating the Rising Tides.
Yankelovich, D., & Meer, D. (2006). Rediscovering market segmentation. Harvard Business Review, 84(2), 122–131.
Zeithaml, V. A., Bitner, M. J., & Gremler, D. D. (2006). Services Marketing: Integrating Customer Focus Across the Firm (4th ed.). McGraw-Hill Education.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Latif Karim

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.





