Disaster Information System and Work Productivity of the Regional Disaster Management Agency (BPBD) of Palangka Raya City
DOI:
https://doi.org/10.31004/joecy.v5i2.2065Keywords:
BPBD, Disaster information system, disaster mitigation, work productivityAbstract
Purpose. This study aims to examine the implementation of disaster management information systems in improving work productivity at the Regional Disaster Management Agency (BPBD) of Palangka Raya City. The research focuses on how integrated organizational structures and the use of supporting technologies contribute to more effective disaster response and coordination.
Materials and Methods. A qualitative approach was employed using data collection techniques including interviews, observations, and documentation. The study involved key informants from BPBD and utilized triangulation to ensure the validity of findings.
Results. The findings indicate that the integrated structure of BPBD, supported by technologies such as the PERISAI application and the 112-emergency call centre service, has significantly improved data management and disaster response coordination. However, challenges remain in the form of limited human resources and low public awareness regarding the disaster information system. These limitations hinder the optimal utilization of the system and its potential benefits in disaster mitigation and response.
Conclusions. Continuous staff training and intensive public outreach are needed to enhance understanding and participation in disaster mitigation efforts. The study highlights the importance of developing adaptive disaster information systems, strengthening human resource capacity, and increasing community education as key elements for effective disaster management at the regional government level
References
Akbar, R., & Surawan, S. (2025). Penggunaan Media Sosial Sebagai Faktor yang Mempengaruhi Self-Esteem Remaja di MA Darul Ulum Palangka Raya. Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research, 2(3), 3975–3979. https://doi.org/10.32672/mister.v2i3.3418
Aliu, F. O., & Alenoghena, R. O. (2023). Employee Training and Organisational Performance of Selected Deposit Money Banks in Lagos State, Nigeria. International Journal of Research and Innovation in Social Science (IJRISS), 7(2), 129-140.
Anwar, H. S., Muslimah, M., & Surawan, S. (2025). Self-Management Teaching as an Effort to Overcome Learning Loafing in PAI Lessons at SMKN 3 Palangka Raya. Al Ulya: Jurnal Pendidikan Islam, 10(1), 41–59. https://doi.org/10.32665/alulya.v10i1.4029
Arafah, W., & Mandai, S. (2024). The Influence of Hierarchical Bureaucracy and Bottom-Up Learning on Organizational Performance of Indonesian Territorial Military Institutions: The Mediating Roles of Strategic Change Speed and Organizational Learning. American Journal of Industrial and Business Management, 14(11), 1498-1532. DOI: 10.4236/ajibm.2024.1411076
Arrazin, M. Z., & Surawan, S. (2025). Dinamika Keseimbangan Spiritualitas dan Teknologi di Kalangan Mahasiswa PAI . JIMU:Jurnal Ilmiah Multidisipliner, 3(03), 1771–1778. https://doi.org/10.70294/jimu.v3i03.937
Ayoung, D. A., & Abbott, P. (2021). Minding the Design Reality Gap: An Empirical Evaluation of Telecentre Initiatives in Rural Ghana. The International Journal of Information, Diversity, & Inclusion, 5(3), 64–97. https://www.jstor.org/stable/48644447
Bahmani, H., & Zhang, W. (2022). A conceptual framework for integrated management of disasters recovery projects. Natural Hazards, 113(2), 859-885. DOI:10.1007/s11069-022-05328-5
Collinson, N. de L., & Sahay, S. (2023). Introducing digital health information systems in post-conflict Mozambique: a historical perspective. Information Technology for Development, 30(3), 400–423. https://doi.org/10.1080/02681102.2023.2233459
Covello, V. T. (2021). Communicating in risk, crisis, and high stress situations: evidence-based strategies and practice. John Wiley & Sons.
Creswell, J. W. (2014). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (4th ed.). SAGE Publications.
Curnin, S., & Owen, C. (2014). Spanning Organizational Boundaries in Emergency Management. International Journal of Public Administration, 37(5), 259–270. https://doi.org/10.1080/01900692.2013.830625
Dwivedi, Y. K., Hughes, L., Kar, A. K., Baabdullah, A. M., Grover, P., Abbas, R., ... & Wade, M. (2022). Climate change and COP26: Are digital technologies and information management part of the problem or the solution? An editorial reflection and call to action. International Journal of Information Management, 63, 102456. https://doi.org/10.1016/j.ijinfomgt.2021.102456
Elmasllari, E., & Kirk, I. (2023). Designing Well-Accepted IT Solutions for Emergency Response: Methods and Approaches. In Disaster Management and Information Technology: Professional Response and Recovery Management in the Age of Disasters (pp. 215-234). Cham: Springer International Publishing.
Fajar, M. A. (2025). Pemanfaatan Media Blooket Dalam Meningkatkan Motivasi Belajar Siswa. Journal Sains Student Research, 3(5), 442-451. DOI: https://doi.org/10.61722/jssr.v3i5.5627
Gousse-Lessard, A. S., Gachon, P., Lessard, L., Vermeulen, V., Boivin, M., Maltais, D., ... & Le Beller, J. (2023). Intersectoral approaches: The key to mitigating psychosocial and health consequences of disasters and systemic risks. Disaster Prevention and Management: An International Journal, 32(1), 74-99. https://doi.org/10.1108/DPM-09-2022-0190
Hayat, A., Nudrut, S., & Shah, S. J. Z. (2023). Fayol’s Purpose Principles of Management: An Analysis of Practices of Heads at Secondary Level in District Poonch Azad Jammu & Kashmir, Pakistan. sjesr, 6(1), 100-106. https://doi.org/10.36902/sjesr-vol6-iss1-2023(100-106
Islam, Z., Hosen, S., & Hoshen, M. S. (2022). Practices of Fayol's Principles in Bangladesh Public Sector Organizations: An Empirical Evidence. Journal of Management Research, 22(1), 39-50.
Kabra, G., Ghosh, V., & Mukherjee, R. (2024). Discovering Latent Topics and Trends in Digital Technologies and Disaster Management Research: A Structural Topic Modeling Approach. Engineering Management Journal, 1–17. https://doi.org/10.1080/10429247.2024.2345526
Kangana, N., Kankanamge, N., De Silva, C., Goonetilleke, A., Mahamood, R., & Ranasinghe, D. (2024). Bridging Community Engagement and Technological Innovation for Creating Smart and Resilient Cities: A Systematic Literature Review. Smart Cities, 7(6), 3823-3852. https://doi.org/10.3390/smartcities7060147
Kirpalani, C. (2024). Technology‐Driven Approaches to Enhance Disaster Response and Recovery. Geospatial Technology for Natural Resource Management, 25-81.
Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic Inquiry. SAGE Publications.
Mavrouli, M., Mavroulis, S., Lekkas, E., & Tsakris, A. (2023). The Impact of Earthquakes on Public Health: A Narrative Review of Infectious Diseases in the Post-Disaster Period Aiming to Disaster Risk Reduction. Microorganisms, 11(2), 419. https://doi.org/10.3390/microorganisms11020419
Menzli, L. J., Smirani, L. K., Boulahia, J. A., & Hadjouni, M. (2022). Investigation of open educational resources adoption in higher education using Rogers’ diffusion of innovation theory. Heliyon, 8(7). DOI: 10.1016/j.heliyon.2022.e09885
Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative Data Analysis: A Methods Sourcebook (3rd ed.). SAGE Publications.
Mohammed Zain R, Mohd Zahari H and Mohd Zainol NA (2023) Inter-agency information sharing coordination on humanitarian logistics support for urban disaster management in Kuala Lumpur. Front. Sustain. Cities 5:1149454. doi: 10.3389/frsc.2023.1149454
Mojir, K. Y. (2018). Information Systems Development for Emerging Public Sector Cross-sector Collaborations: The Case of Swedish Emergency Response (Vol. 750). Linköping University Electronic Press.
Munawar, H. S., Mojtahedi, M., Hammad, A. W., Kouzani, A., & Mahmud, M. P. (2022). Disruptive technologies as a solution for disaster risk management: A review. Science of the total environment, 806, 151351.
Musdah, E., Fattah, S., & Narwis, S. (2022). Models and Challenges of Coordination in Regional Disaster Management. JAKPP (Jurnal Analisis Kebijakan & Pelayanan Publik), 140-158. https://doi.org/10.31947/jakpp.v8i2.24274
Nachbagauer, A. (2022). Synchronous and Diachronic Timing: Insights into Managing Projects from Disaster Management and Fast-Response Organizations. Project Management Journal, 53(2), 146-160. https://doi.org/10.1177/87569728221079414
Nikou, S., De Reuver, M., & Mahboob Kanafi, M. (2022). Workplace literacy skills—how information and digital literacy affect adoption of digital technology. Journal of Documentation, 78(7), 371-391. https://doi.org/10.1108/JD-12-2021-0241
Norhidayani, N., & Surawan, S. (2025). Self-Awareness Sebagai Fondasi Spiritual Dalam Pembentukan Profesionalisme Calon Guru PAI di IAIN Palangka Raya. Jurnal Ilmiah Multidisiplin Keilmuan Mandira Cendikia, 3(6), 1–8. https://doi.org/10.70570/jimkmc.v3i6.1713
Noviana, E., Kurniaman, O., Sb, N., Nirmala, S., & Dewi, R. (2021). How to Prepare Disaster Mitigation Knowledge for Prospective Teachers in Elementary School?. AL-ISHLAH: Jurnal Pendidikan, 13(2), 1123-1134. doi:https://doi.org/10.35445/alishlah.v13i2.496
Nurlisda, N., & Surawan, S. (2025). Media Pembelajaran Digital Sebagai Faktor Pendukung Kesiapan Psikologis dalam Praktik Mengajar 1 Mahasiswa PAI. Jurnal Pendidikan Dan Pembelajaran, 4(02), 506–513. Diambil dari https://ojs.smkmerahputih.com/index.php/juperan/article/view/918
Nyoman, S. A. P. (2024). Analysis of the Importance of Training and Career Development on Employee Performance. Jurnal Bisnisman: Riset Bisnis Dan Manajemen, 6(02), 257-268. https://doi.org/10.52005/bisnisman.v6i02.254
Okour, M. K., Chong, C. W., & Abdel Fattah, F. A. M. (2021). Knowledge management systems usage: application of diffusion of innovation theory. Global Knowledge, Memory and Communication, 70(8/9), 756-776.
Oltra-Rodríguez, M. A., Stonehouse, P., Afonso-Alonso, N., & Holgado-Terriza, J. A. (2025). Disciplined Delivery and Organizational Design Maturity: A Socio-Technical Evolutionary Journey. Systems, 13(5), 374. https://doi.org/10.3390/systems13050374
Parida, D., Agrawal, S., & Ambury, H. (2025). The state of hazard risk communication in Canada: a municipal perspective. Planning Practice & Research, 1–28. https://doi.org/10.1080/02697459.2025.2499682
Putri, M. ., & Surawan, S. (2025). Pemanfaatan Platform Visual Miro dalam Meningkatkan Kolaborasi Kognitif dan Penyelesaian Masalah Mahasiswa. Jurnal Pendidikan Dan Pembelajaran, 4(02), 500 –. Diambil dari https://ojs.smkmerahputih.com/index.php/juperan/article/view/915
Que, T., Wu, Y., Hu, S., Cai, J., Jiang, N., & Xing, H. (2022). Factors Influencing Public Participation in Community Disaster Mitigation Activities: A Comparison of Model and Nonmodel Disaster Mitigation Communities. International Journal of Environmental Research and Public Health, 19(19), 12278. https://doi.org/10.3390/ijerph191912278
Reggi, L., Dawes, S. S., & Gil-Garcia, J. R. (2022). The effects of open government data on the inclusiveness of governance networks: Identifying management strategies and success factors. Information Polity, 27(4), 473-490. https://doi.org/10.3233/IP-220004
Rezvani, S. M., Falcão, M. J., Komljenovic, D., & de Almeida, N. M. (2023). A systematic literature review on urban resilience enabled with asset and disaster risk management approaches and GIS-based decision support tools. Applied Sciences, 13(4), 2223.
Rinaldi, A., & Surawan, S. (2025). Analisis Kuantitatif Relasi Patron dalam Organisasi Mahasiswa DEMA FTIK UIN Palangka Raya. YASIN, 5(4), 3842-3871. https://doi.org/10.58578/yasin.v5i4.6379
Sandoval, V., Voss, M., Flörchinger, V., Lorenz, S., & Jafari, P. (2023). Integrated disaster risk management (IDRM): elements to advance its study and assessment. International Journal of Disaster Risk Science, 14(3), 343-356. https://doi.org/10.1007/s13753-023-00490-1
Sheikhbardsiri, H., Doustmohammadi, M. M., Mousavi, S. H., & Khankeh, H. (2022). Qualitative study of health system preparedness for successful implementation of disaster exercises in the Iranian context. Disaster medicine and public health preparedness, 16(2), 500-509. doi: 10.1017/dmp.2020.257
Stroebe, K., Kanis, B., Richardson, J., Oldersma, F., Broer, J., Greven, F., & Postmes, T. (2021). Chronic disaster impact: the long-term psychological and physical health consequences of housing damage due to induced earthquakes. BMJ open, 11(5), e040710.
Thomann, E., & Lieberherr, E. (2023). "Chapter 25: Bringing street-level bureaucrats' behaviour into policy evaluation". In Handbook of Public Policy Evaluation. Cheltenham, UK: Edward Elgar Publishing. Retrieved Jul 11, 2025, from https://doi.org/10.4337/9781800884892.00035
Wang, C. W., Hsu, B. Y., & Chen, D. Y. (2024). Chatbot applications in government frontline services: leveraging artificial intelligence and data governance to reduce problems and increase effectiveness. Asia Pacific Journal of Public Administration, 46(4), 488-511. DOI: 10.1080/23276665.2024.2397677
Wang, Y., & Chen, H. (2022). Blockchain: A potential technology to improve the performance of collaborative emergency management with multi-agent participation. International Journal of Disaster Risk Reduction, 72, 102867. https://doi.org/10.1016/j.ijdrr.2022.102867
Widani, K. A., Hasan, A., Ranti, B., Shihab, M. R., Putri, W. U., & Mardiansyah, S. F. (2024). The Data-Driven Approach in Transitioning Organizational Strategies and Capabilities: Insights from Indonesia's National Narcotics Agency. Jurnal Nasional Pendidikan Teknik Informatika: JANAPATI, 13(3), 520-531. DOI: https://doi.org/10.23887/janapati.v13i3.84864
Wordsworth, R., Hall, C. M., Prayag, G., & Malinen, S. (2021). Critical perspectives on disaster and crisis research: Revealing and responding to vulnerability. In Research in Times of Crisis: Research Methods in the Time of Covid-19 (pp. 75-97). Emerald Publishing Limited.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Jaemi Wahyudi, Mohamad Rafii, Ahyar Junaedi, Bayu Suratmoko

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.







