Analysis of Information Technology Investment Management Strategy in Organizations: Case Studies with a Qualitative Approach

Authors

  • Muhammad Amanulloh Mz Sistem dan Teknologi Informasi, Institut Teknologi dan Bisnis PGRI Dewantara Jombang, Indonesia
  • Arbiati Faizah Sistem dan Teknologi Informasi, Institut Teknologi dan Bisnis PGRI Dewantara Jombang, Indonesia
  • Nur Ismianah Magister Pendidikan Agama Islam, Universitas Islam Negeri Walisongo Semarang, Indonesia

DOI:

https://doi.org/10.31004/joecy.v5i2.1458

Keywords:

Artificial Intelligence, Digital Transformation, Value Based Management, IT Investment Management

Abstract

Information technology (IT) investment plays a strategic role in improving organizational performance in the digital era. This research aims to analyze effective IT investment management strategies in supporting the achievement of organizational goals. Using a qualitative approach through case studies in the public and private sectors, the study found that integration between business and IT strategies drives operational efficiency and innovation. The main challenges faced include rapid technological change, budget constraints, and lack of human resource capabilities. However, great opportunities arise from the use of artificial intelligence, cloud computing, and national digital transformation support. This study recommends the implementation of value-based IT investment management to ensure that each investment makes a tangible contribution to improving the organization's performance in a sustainable manner.

Author Biography

Arbiati Faizah, Sistem dan Teknologi Informasi, Institut Teknologi dan Bisnis PGRI Dewantara Jombang, Indonesia

Information technology (IT) investment plays a strategic role in improving organizational performance in the digital era. This research aims to analyze effective IT investment management strategies in supporting the achievement of organizational goals. Using a qualitative approach through case studies in the public and private sectors, the study found that integration between business and IT strategies drives operational efficiency and innovation. The main challenges faced include rapid technological change, budget constraints, and lack of human resource capabilities. However, great opportunities arise from the use of artificial intelligence, cloud computing, and national digital transformation support. This study recommends the implementation of value-based IT investment management to ensure that each investment makes a tangible contribution to improving the organization's performance in a sustainable manner.

References

J. Smith, A. B. Johnson, and C. D. Williams, "Agile IT Investment Prioritization in Dynamic Business Environments," Journal of Business Informatics, vol. 18, no. 3, pp. 112–125, 2023.

M. Lee, S. Kim, and H. Park, "Critical Success Factors for Digital Transformation Initiatives: An Empirical Study," International Journal of Information Management, vol. 56, pp. 102241, 2020.

L. Garcia and K. R. Singh, "Understanding Project Failure in Enterprise Resource Planning Implementations: A Longitudinal Study," Journal of Enterprise Information Management, vol. 34, no. 1, pp. 165–182, 2021.

D. Chen and E. Wang, "Strategic Alignment of Information Technology and Business Goals: A Systematic Literature Review," Information Systems Frontiers, vol. 25, no. 2, pp. 403–420, 2023.

P. K. Gupta, R. Kumar, and V. Sharma, "Evaluating the Economic Impact of Cloud Computing Adoption on SME IT Investments," Journal of Cleaner Production, vol. 280, pp. 124312, 2021.

A. D. Brown, G. F. Green, and H. I. White, "The Role of IT Governance Frameworks in Enhancing Organizational Value," IEEE Transactions on Engineering Management, vol. 71, pp. 150–162, 2024.

F. M. Rossi, L. S. Bianchi, and G. C. Neri, "Multi-Criteria Decision Making for Sustainable IT Investment in Uncertain Economic Times," Decision Support Systems, vol. 140, pp. 113421, 2020.

C. T. Davis and B. E. Foster, "Measuring Return on Investment (ROI) of Cybersecurity Systems: A Quantitative Approach," Computers & Security, vol. 119, pp. 102766, 2022.

E. M. Adams and R. F. Bell, "Beyond ROI: Assessing Value Creation from IT Investments through a Balanced Scorecard Approach," Journal of Strategic Information Systems, vol. 30, no. 4, pp. 101750, 2021.

S. A. Turner, Q. U. Vance, and W. X. Young, "Effective IT Portfolio Management for Digital Transformation in Large Corporations," European Journal of Operational Research, vol. 304, no. 2, pp. 605–619, 2023.

O. P. Quinn and S. R. Stone, "Human Factors in Information System Implementation Success: A Case Study in Healthcare," Journal of Health Informatics in Developing Countries, vol. 14, no. 1, pp. 1–12, 2020.

N. V. Patel, M. W. Cross, and O. Y. Zafar, "Impact of Organizational Culture on the Adoption and Effectiveness of IT Governance," Information Technology & People, vol. 36, no. 2, pp. 637–658, 2023.

K. L. Evans and M. N. Ford, "Risk Management in Large-Scale IT Projects: Lessons from Public Sector Failures," Government Information Quarterly, vol. 39, no. 2, pp. 101662, 2022.

J. A. Miller and B. D. Taylor, "The Interplay of IT Governance and Business Strategy in Driving Innovation," Technological Forecasting and Social Change, vol. 195, pp. 122822, 2023.

Q. S. White and R. T. Black, "Optimizing IT Investment Decisions for Sustainable Competitive Advantage: A Data-Driven Approach," International Journal of Production Economics, vol. 270, pp. 108159, 2024.

R. Ramadhani, F. A. Rezy, O. Herdiyanto, dan I. G. Waluyo, “Penerapan Tata Kelola Teknologi Informasi pada Instansi (Systematic Literature Review),” Jurnal Teknologi dan Komputer (JUTECH), vol. 4, no. 2, pp. 45–56, 2023.

F. Hikmah, A. R. Prasetyo, dan M. R. Hidayat, “Analisis dan Perancangan Tata Kelola Teknologi Informasi Menggunakan Framework COBIT 2019 pada Dinas Kominfo Kabupaten Bojonegoro,” Jurnal Teknologi Informasi dan Ilmu Komputer, vol. 10, no. 1, pp. 12–20, 2023.

D. Sari dan A. Nugroho, “Evaluasi Tata Kelola Teknologi Informasi pada Pemerintah Daerah Menggunakan COBIT 5,” Jurnal Teknologi Informasi dan Komunikasi, vol. 11, no. 1, pp. 22–30, 2022.

R. Rahmawati dan A. Hidayat, “Hubungan Kematangan Tata Kelola TI dan Keberhasilan Proyek Digitalisasi di Perusahaan Logistik,” Jurnal Transformasi Digital, vol. 3, no. 1, pp. 55–66, 2024.

A. Safitri dan D. I. Sensuse, “Perancangan Tata Kelola Teknologi Informasi pada Layanan Akademik Menggunakan COBIT 5 dan ITIL V3,” Jurnal Sistem Informasi, vol. 16, no. 2, pp. 123–134, 2020.

T. Dahlberg and H. Kivijarvi, "An Integrated Framework for IT Governance and the Development and Validation of an Assessment Instrument," Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06), Kauai, HI, USA, 2006, doi:10.1109/HICSS.2006.57

IEEE Transmitter, “Impact of Technology 2025,” IEEE Transmitter, 2024. [Online]. Available: https://transmitter.ieee.org/iot-2025 (https://transmitter.ieee.org/iot-2025/)

J. Cruz-Cárdenas et al., “Organizational Culture and Digital Transformation: A Bibliometric Approach,” 2022 IEEE Sixth Ecuador Technical Chapters Meeting (ETCM), 2022. [Online]. Available: https://ieeexplore.ieee.org/document/9935768

Downloads

Published

01-08-2025

How to Cite

Mz, M. A., Faizah, A., & Ismianah, N. (2025). Analysis of Information Technology Investment Management Strategy in Organizations: Case Studies with a Qualitative Approach. Journal of Innovative and Creativity, 5(2), 16817–16827. https://doi.org/10.31004/joecy.v5i2.1458

Issue

Section

Articles