Azmi, Aulia Putri Nur. “Public Service Quality in Regional Higher Education Transformation: Comprehensive Evaluation and Optimization Strategies for English Language Programs”. Journal of Innovative and Creativity (Joecy) 6, no. 1 (February 6, 2026): 9550–9556. Accessed October 13, 2026. https://joecy.org/index.php/joecy/article/view/8067.