ERNAWATI, E.; PRAMESWARI, K. S. P. Studi Tentang Peran Citra Toko, Persepsi Harga, dan Kualitas Layanan Terhadap Loyalitas Pelanggan Apotek Kimia Farma di Surabaya . Journal of Innovative and Creativity, [S. l.], v. 5, n. 2, p. 6413–6425, 2025. DOI: 10.31004/joecy.v5i2.917. Disponível em: https://joecy.org/index.php/joecy/article/view/917. Acesso em: 18 oct. 2026.