VALENTIN, I.; SONDAKH, O. . Analisis Pengaruh Marketing Complex, Customer Satisfaction, Customer Awareness Dan Promosi, Mempengaruhi Customer Trust Melalui Customer Loyality Sebagai Variabel Intervening Pada Konsumen Skintific Di Surabaya. Journal of Innovative and Creativity, [S. l.], v. 6, n. 1, p. 12216–12227, 2026. DOI: 10.31004/joecy.v6i1.8291. Disponível em: https://joecy.org/index.php/joecy/article/view/8291. Acesso em: 7 nov. 2026.