INTIRA, A. M. D. .; SILVIANINGSIH, C. A. .; MARINA, A. Service Organization – Evaluasi Kinerja Layanan Organisasi Nirlaba dengan Pendekatan Balanced Scorecard: Studi Kasus Lembaga Sosial di Indonesia. Journal of Innovative and Creativity, [S. l.], v. 5, n. 2, p. 5558–5563, 2025. DOI: 10.31004/joecy.v5i2.823. Disponível em: https://joecy.org/index.php/joecy/article/view/823. Acesso em: 17 oct. 2026.