AFWAN, K.; DARNI, R. .; HADI, A. .; SAMALA, A. D. . Pengembangan Chatbot Multimodal Teks–Suara untuk Pelayanan Nasabah Bank Nagari. Journal of Innovative and Creativity, [S. l.], v. 5, n. 2, p. 20515–20523, 2025. DOI: 10.31004/joecy.v5i2.3168. Disponível em: https://joecy.org/index.php/joecy/article/view/3168. Acesso em: 16 oct. 2026.