WAHYUDI, T. Model Manajemen Komplain Dalam Pelayanan Di Rumah Sakit. Journal of Innovative and Creativity, [S. l.], v. 5, n. 2, p. 11531–11539, 2025. DOI: 10.31004/joecy.v5i2.2973. Disponível em: https://joecy.org/index.php/joecy/article/view/2973. Acesso em: 16 oct. 2026.