TRISYA RISTANTO; ASEP HENDIAWAN; MERYANTI; KUNDORI. Strategi Peningkatan Kualitas Pelayanan Penumpang pada Kapal Bukit Siguntang. Journal of Innovative and Creativity, [S. l.], v. 5, n. 2, p. 10717–10730, 2025. DOI: 10.31004/joecy.v5i2.2323. Disponível em: https://joecy.org/index.php/joecy/article/view/2323. Acesso em: 16 oct. 2026.