HASAN, G. .; LOVELY, F. .; ANGELIA, D. . Membangun Manajemen Hubungan Pelanggan Pada UMKM Laluna Tarempa Di Kota Batam. Journal of Innovative and Creativity (Joecy), [S. l.], v. 6, n. 2, p. 50190–50195, 2026. Disponível em: https://joecy.org/index.php/joecy/article/view/14557. Acesso em: 13 oct. 2026.