HASAN, G. .; JOANNE, J.; KWOK, M. . PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN DALAM USAHA UMKM NASI GORENG SELERA KITA. Journal of Innovative and Creativity (Joecy), [S. l.], v. 6, n. 2, p. 49957–49963, 2026. DOI: 10.31004/joecy.v6i2.14488. Disponível em: https://joecy.org/index.php/joecy/article/view/14488. Acesso em: 13 oct. 2026.