HASAN, G. .; HENDRA, H.; MARGARETA, V. . PENERAPAN STRATEGIC CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PADA UMKM ALAM PARI PEPES. Journal of Innovative and Creativity (Joecy), [S. l.], v. 6, n. 2, p. 49948–49956, 2026. DOI: 10.31004/joecy.v6i2.14487. Disponível em: https://joecy.org/index.php/joecy/article/view/14487. Acesso em: 13 oct. 2026.