Hasan, G. ., Ency, E., & Amelia, V. . (2026). PENERAPAN STRATEGIC CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PADA UMKM AMELIA LAUNDRY. Journal of Innovative and Creativity (Joecy), 6(2), 50094–50101. https://doi.org/10.31004/joecy.v6i2.14505